After purchase, you’ll get an email with your QR code and installation details.
Step 2: Install Your eSIM
On your phone, go to Settings > Mobile Data > Add Data Plan and scan the QR code (or use the installation link).
Step 3: Activate and Connect
Once you arrive at your destination, turn on Data Roaming, select your eSimtial plan, and start browsing.
24/7 Friendly Support
Our support team always ready for you to 7 days a week.
No roaming charges
Using an eSIM for international travel helps you avoid roaming charges, store multiple eSIM profiles, and easily switch between operators based on your needs.
Enjoy dual sims
Experience the flexibility of our digital eSIM while still keeping your original SIM actiive. Perfect for managing personal and travel data at the same time.
Easy install
Purchase and setup your eSIM in minutes. Once you have bought an eSim we will email you your eSIM.
Frequently asked questions
Have questions? We’re here to help
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built directly into your device. Unlike a physical SIM card, there’s nothing to insert—just scan a QR code or use a link, and you’re ready to connect.
Can I top up my eSIM?
Yes. You can easily top up through the Top Up page.
Can I get a refund?
Yes, you can request a refund if:
• Your phone isn’t compatible with eSIMs.
• You cancel your trip or no longer need it.
• You experience connection issues.
• Refunds are processed back to your original payment method within 5–10 business days. (See our full Refund Policy for details.)
Will I keep my WhatsApp number?
Yes your number, contacts, and chats stay exactly the same. You can keep using WhatsApp as usual.
Which devices support eSIM?
Most modern smartphones, including iPhone XS and above, Samsung Galaxy, Google Pixel, and OPPO devices. eSIM support is becoming standard across new models.
What if I lose or delete my eSIM QR code?
No worries, just use the activation link again
Do I need to activate Data Roaming?
Yes. To ensure the best coverage, turn on Data Roaming in your phone’s settings. Don’t worry, there are no extra roaming charges if you’re using your eSimtial eSIM.
What speeds can I expect?
With eSimtial, you’ll get 3G, 4G, LTE, or 5G speeds, depending on coverage. In rural or low-signal areas, speeds may be lower, just like with a local SIM.
When will I receive my eSIM?
Immediately after purchase! Your eSIM is delivered straight to your email—no need to wait for shipping.
Can I make calls or send SMS with my eSIM?
No. eSimtial eSIMs are data-only. However, you can use WhatsApp, iMessage, or any internet-based app for calls and messages.
Why choose eSimtial?
Coverage in 190+ destinations
Instant email delivery
Affordable data plans
Perfect for travellers who want reliable, hassle-free connectivity.
How do I delete my eSIM after use?
You don’t need to, but if you prefer, you can remove it in your phone’s SIM manager under settings.
How do I set up my eSIM?
Open the email we sent with your QR code.
On your phone, go to Settings > Mobile Data > Add Data Plan.
Scan the QR code or enter the details manually.
Once you land at your destination, turn on Data Roaming. Done—you’re connected!
Can I share data with other devices?
Some eSimtial eSIMs allow tethering/hotspot use. Check the description of your destination plan to confirm.
Can I use my SIM card and eSIM at the same time?
Yes—on dual SIM devices like iPhones, you can keep your physical SIM for calls/texts and use eSimtial eSIM for data. Be careful, leaving your physical SIM active may trigger roaming charges from your provider.
How can I check my remaining data?
The activation link sent on the email will have your data usage.
When should I set up my eSIM?
We recommend setting it up before your flight while connected to WiFi. You can also wait until arrival, but you’ll need WiFi for activation.
Can I transfer my eSIM to another device?
Yes, but only once. An eSIM can be used on two devices max: the original and one new device. Once moved, it can’t be reinstalled on the original phone.
What Our Customers Are Saying
Our customer advocates are standing by 24/7 to support you via email.
Saved me so much hassle
I bought an eSIM for my trip to Spain, and within minutes of landing, I was connected. No hunting for SIM cards at the airport—just scan, turn on roaming, and it worked perfectly.
- Zainab A
Affordable and reliable
Much cheaper than my network’s roaming packages. Plus, the customer support was quick when I had a question about hotspot sharing.
- Marcellus C
Great coverage throughout my trip
Normally I stress about data abroad, but this time I didn’t have to think about it. The email came instantly after purchase, installation was simple, and my WhatsApp worked with my usual number.
- Elijah M
Brilliant for family holidays
I got two eSIMs for our trip to Turkey, one for me and one for my wife. Both worked flawlessly, and we could keep in touch with the kids on WhatsApp. Great value for money.